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Warranty terms and conditions

We are responsible for the products with warranty problems, you can call: +359 2 962 44 25 for consultation or better - bring your SAMSONITE to the address: Sofia, 150 Kliment Ohridski boulevards, postal code. 1756 where the Service Center specialists will help. The warranty is considered active when intorducing certified warranty card.

​We receive and fix Your SAMSONITE accessories when their warranty has expired.

Warranty limitations.
Warranty voids in cases of:

1. Failures, caused from the client himself - bad storage or wrong explotation of the product;
2. Wearing it too bad, delays and wearing out due to normal use of the product;
3. Attempts to repair on behalf of the client.