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Repair Center

We are the ones behind the products. In case of warranty issues with the products of SAMSONITE, you can call +359 894 631 976; +359 894 721 719 or better: come along with your suitcase at SAMSONITE at 1756 Sofia, bul. Kliment Ohridski 150, where you would get the help of the relevant specialists. The warranty is active only when introducing a warranty card. It is not necessary to present a receipt.

ATTENTION: we fix only SAMSONITEs' products!

1. "A.T.G. Lifestyle" OOD provides a warranty card every customer where you can find:

- Warranty terms and conditions of the manufacturer;

- Warranty terms and conditions of the product;

2.This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example).

3. All products have warranty conditions of the manufacturer. Applicable are only the original warranty cards, with which the products have been delivered/given/received/.

Warranty restrictions: 
The warranty is not active when:
1. Injusries caused by transportation, incorrect storage and use.
2. Attempts to fix the accessory outside the country or by another unauthorised personna.
3. When using low quality or unoriginal materials.

Additional terms and conditions:
1."A.T.G. Lifestyle" OOD does not face any responsibility of any injuries on the goods when cause by forced circumstances.
If you do not accept the terms and conditions, please, do not use this website!